State Farm® Insurance Agent Richard Kruger
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Pamela Torres
February 9, 2026
5
out of
5
rating by Pamela Torres
"Ms. Leslie is an excellent representative that helped me make my decision to change my insurance company. She helped me with amazing quotes. Excellent customer service. Great options. Thank you Ms. Leslie"
We responded:
"Thank you for the great review Pamela! Leslie does a good job of making it easy to do business with my agency! I appreciate the time you took to leave a review. it is always good to hear that my team performed well for our customers! If you are ever near our office, please stop by and meet my team and me! Thank you for your business and for your trust in State Farm and my agency! Richard"
Eric Davis
February 2, 2026
5
out of
5
rating by Eric Davis
"Mrs Leslie was Great! She took the time to make sure we covered all my needs with very pleasant attitude 😊 It's a Blessing to have her in your company Thanks again Leslie for all your patience with me ."
We responded:
"Thank you for the great review Eric! Leslie does a fine job in making it easy to do business with us! I am happy that your experience was great! We appreciate your business and hope to take care of you far into the future. If you ever have time to stop by, please do. I would love to meet you and introduce you to the rest of my team as well. Thank you for your trust in State Farm and in the Richard Kruger agency! Richard"
James Pitts. COWBOY
January 24, 2026
4
out of
5
rating by James Pitts. COWBOY
"As I was out on the road, as a long haul truck driver. My insurance canceled out on me. I called up State Farm in Texas and talked to a young lady by the name of Leslie. and she got my insurance reinstated. Well doubt and hesitation. She was very helpful and she did her job very professionally. She went beyond in my opinion. As an insurance agent? What she done to get my insurance reinstated. Now you have to understand I had Florida insurance. With state farm but leslie was able to help me , and I still kept my florida tag and was told that I didn't have to worry about even though. I live in Texas. But in my honest opinion, I think I guess she deserves to have a a company cook out. In her honor. Or be given a raise or a promotion. She is outstanding."
We responded:
"Thanks for the fine review James! I am very happy that we were able to take care of your insurance needs. Leslie does a good job in making it easy to do business with us! We appreciate your trust in State Farm and in my agency! Richard"
Curtis Hagar
January 9, 2026
4
out of
5
rating by Curtis Hagar
"I found that State Farm was cheaper than either GIECO and Progressive. The insurance covers a lot more also. We are saving $53 a month and getting far better coverage and personal agents. I will update this review after a few months and let everyone know about our experience."
We responded:
"Thank you for the fine review Curtis! I appreciate it. Melinda makes it very easy to do business with my agency and State Farm! I hope we can earn an upgrade to a 5 Star review! Come see us if you can, I would like for you to meet my team and me. Thank you for your business and trust in us. Richard "
John Stefanik
January 5, 2026
5
out of
5
rating by John Stefanik
"I was able to get my insurance with just two calls, without speaking to a computer. Melinda was very nice to deal with and got me set up quickly. I would highly recommend this agency to my friends and family."
We responded:
"Thank you for the great review John! Melinda does a great job of making it easy to do business with my agency! I really appreciate the great recommendation as well! We love to take care of our customers and those they refer to us! Thank you for your trust in State Farm and in the Richard Kruger State Farm agency. I appreciate your business! I hope you have a wonderful 2026!! Richard"
Eesaa Sabir
December 12, 2025
5
out of
5
rating by Eesaa Sabir
"State Farm absolutely worth it!. My representative was Leslie sorry if I spelled your name wrong, she was the best super clear, honest, caring but most of all she taken care of all my wants"
We responded:
"Thank you for the fine review Eesaa. I am so glad that we were able to Help you! Thank you for your commendation for Leslie, she loves to help people! Please reach out to us any time we can be of service to you. We work diligently to be very easy to do business with! Thank you for your business! I hope you and your loved ones have a Merry Christmas and a Happy New Year! Richard "
Greg F
December 11, 2025
5
out of
5
rating by Greg F
"Melinda helped me save money on my vehicle insurance. Greatly appreciated Melinda, wonderful job!"
We responded:
"Thank you for the great review Greg! It is great to know that Melinda did a great job for you and that we were able to help you get a better deal with State Farm! We really appreciate your business and the trust you have placed in my agency and in State Farm! We all wish you a Very Merry Christmas and a Happy New Year! Richard"
Mo money mae Ward
December 4, 2025
5
out of
5
rating by Mo money mae Ward
"Leslie is awesome my current renters insurance charged me alot for no coverage she cut my price in half with coverage for not just my apartment but for my personal belongings as well I highly recommend state farm"
We responded:
"Thanks so much for the great review Mae! We are happy to have you as a part of our State Farm agency family! Please give us a call any time we can be of assistance! I hope you and your loved ones have a Very Merry Christmas! Richard"
Jessica Mendez
November 24, 2025
5
out of
5
rating by Jessica Mendez
"Highly recommend State Farm Leslie Taylor was so nice I appreciate the effort and time to help me"
We responded:
"Thank you for the 5 Star review Jessica! I know that Leslie will appreciate it as well! I am very happy that you have had a great experience with us! We love to take care of our current and future customers! We appreciate your business!! I hope you and your loved ones have a Very Happy Thanksgiving! Richard"
malaney peete
October 29, 2025
5
out of
5
rating by malaney peete
"I’m so grateful for Leslie Taylor at Richard Kruger State Farm! She went above and beyond to make sure I was getting the best possible rate on my car insurance. She took the time to review my policy, explain my options, and ultimately helped me save on my car insurance. She even hooked me up with a great Life Insurance policy. Excellent service from start to finish. Highly recommend her to anyone looking for great service and real savings!! Thank you so much, Leslie!!!"
We responded:
"Thank you for the super 5 Star Review Malaney! It is great to hear how satisfied you are with your experience with Leslie at our agency! We really like to ensure that all of our customers understand the options available to them so they can make informed decisions. We really like to be easy to do business with! Thank you for placing your trust in State Farm and our agency! If you are ever near, please stop by to meet my entire team. We appreciate your business and your recommendation! Richard"
David Groves
October 24, 2025
5
out of
5
rating by David Groves
"Leslie was super patient with my communication needs when shopping for my auto policy. I was given many options as well as a breakdown about each."
We responded:
"Thank you for the great 5-Star review David! I am happy that you were pleased with the options and the good work done by Leslie! We try our best to be easy to do business with! Please stop by our office if you are ever near and meet Leslie and the rest of my team. We are happy that you have chosen to allow us to provide your insurance needs. Thank you for your business! Richard"
Edward Burnett
October 16, 2025
5
out of
5
rating by Edward Burnett
"Great 👍"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Please feel free to reach out to us any time we can be of assistance! Thank you for your business! Richard"
Patricia Rich
October 15, 2025
5
out of
5
rating by Patricia Rich
"Today was one of the best days of my life to have talked to an agent named Leslie At State Farm. State Farm Leslie is one of your best employees. I want you to know that today she saved me aToday was one of the best days of my life to have talked to an agent named Leslie At State Farm. State Farm Leslie is one of your best employees I want you to know that today she saved me a lot of money. I did not know what I was doing with the other insurance companies, but after speaking to her, she’s great not only did you save me a lot of money I got more for my money, At State Farm I appreciate you very much, Leslie. Thank you very much for taking time with me today. Sincerely, Patricia Ann Rich"
We responded:
"Thank you, Patricia, for the great 5 Star review! It is great to know that we can help in such a meaningful way for our customers! We appreciate Leslie and you are right, she is doing a great job! Anytime you need us, my entire team is available and we are happy to help. Please don't hesitate to stop by my office anytime you are in our area! We would love to meet you. Thank you for placing your trust in us and in State Farm! Richard"
Brother B.
October 11, 2025
5
out of
5
rating by Brother B.
"Leslie was awesome. & got me the best rate better than Geico or Allstate"
We responded:
"Thanks for the fine 5-star review Branden! It is nice to know we were able to take care of your insurance need and did a really good job while doing it! Leslie does a great job! I appreciate your business and your trust in State Farm and the Richard Kruger agency! Call us any time we can help! Richard"
Marla
October 2, 2025
5
out of
5
rating by Marla
"Melinda was so kind and gave me great customer service. She made my looking for car insurance actually enjoyable with the coverage and discounts I received. It was the best price I was offered and I'm looking forward to having them for my multiple insurance coverages. Thank you for your patient and time."
We responded:
"Thank you Marla! Your great 5 Star review is much appreciated. Melinda and my team always strive to make doing business with us easy and comfortable. We are excited to have you as a part of our Richard Kruger State Farm agency family! We love to take care of our customers! If we can help you with anything, please don't hesitate to reach out to us. We appreciate your business and your trust in State Farm and our agency! Come by to meet my entire team when you can. Richard"
Brianna Dean
October 1, 2025
5
out of
5
rating by Brianna Dean
"My agent was extremely polite and respectful on top of being helpful… State Farm offered the best deal for me and I’ll recommend to anyone who asks"
We responded:
"Thank you for the five-star review Brianna! Melinda does a great job helping our customers find the correct coverage for their particular situation! We are so happy your experience with us was good! Please stop by our office and meet me and our entire team if you are ever nearby! We look forward to serving you far into the future! Thank you for your business! Richard"
lupe escobar
September 26, 2025
5
out of
5
rating by lupe escobar
"My agent Leslie, explained very well, and was very helpful, in answering all our questions."
We responded:
"Thank you for the 5 Star review Lupe! Leslie does a great job explaining our products and helping with questions. We appreciate your business. Thank you for joining the Richard Kruger State Farm family of customers! Please stop by to meet my entire team if you are ever near our office. We do our best to be "easy to do business with"! Have a wonderful weekend! Richard"
Kathleen Clifford
September 17, 2025
5
out of
5
rating by Kathleen Clifford
"Melinda is wonderful! She is extremely helpful and really cares about finding you the best insurance for your vehicle!"
We responded:
"Thank you for the fine review Kathleen!! We really appreciate your business and look forward to taking care of you and your family! Melinda does a great job, I agree! We always want to be very easy to do business with! Please come visit us when you can! Thank you for placing your trust in the Richard Kruger State Farm agency and in State Farm! Richard"
loren pickerill
September 3, 2025
5
out of
5
rating by loren pickerill
"Leslie helped us, me and my wife, find good competitive coverage for Auto insurance. My late father Miles Pickerill always recomended State Farm."
We responded:
"Thank you for the fine review Loren. I am glad we were competitive and I am sure you will find our service is excellent as well! Please don't hesitate to give us a call whenever we can help you. I am sure Leslie will follow up with you soon! I'm sure your dad is smiling! Come by and meet my entire team if you are ever near our office! Thank you for your business! Richard"
Emma MacDonald
August 27, 2025
5
out of
5
rating by Emma MacDonald
"Leslie was awesome and sooo helpful!!! She took care of me and my family so well!"
We responded:
"Thank you for the fine review Emma! We are excited to take care of you at the Richard Kruger State Farm agency. I am very happy that you are pleased with the service you received from Leslie! We appreciate your business and your trust in State Farm and in our agency. If you are ever near our office, please stop in and meet my entire team. Richard"
shane.saycheesecurdcompany
August 14, 2025
5
out of
5
rating by shane.saycheesecurdcompany
"My marketing associate Leslie was kind, a good listener, professional, and even generated several custom quotes to fit our needs. We are grateful to have a local human agent to help figure out the best coverages and rates. If you need a local agent with a helpful attitude paired with excellent professionalism, call Leslie at State Farm in Waco."
We responded:
"Thank you Shane for the fine review! I really appreciate your trust in State Farm and in our agency. Leslie does a good job of making it easy for folks to do business with us! We look forward to working with you far into the future. I appreciate your kind recommendation as well. We love taking good care of our customers. If you are ever near our office, please stop by to meet us all. Thank you for your business and your trust. Richard"
Brenda Bittick
August 13, 2025
5
out of
5
rating by Brenda Bittick
"I worked with Melinda to change my property insurance for better coverage after 20+ years with the same agency and carrier. She was also able to bundle my auto insurance to give me almost an additional $1,000 discount on my property insurance plus a few dollars less on the monthly auto insurance policy. I'm very pleased and highly recommend this agency and Melinda for your insurance needs."
We responded:
"Thank you for the fine review Brenda! I am glad we were competitive and I am sure you will find our service is excellent as well! Please don't hesitate to give us a call whenever we can help you. I am sure Melinda will follow up with you soon! Please come by and meet my entire team if you are ever near our office! Thank you for your business! Richard "
David Dulock
August 12, 2025
5
out of
5
rating by David Dulock
"Leslie was a true professional and joy to work with and I will definitely recommend her to my friends when it comes time for them to get insurance. David Dulock"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! We appreciate your trust in our agency and thank you for referring your friends! I know Leslie would love to work with them. Richard"
Jon Caraway
August 2, 2025
5
out of
5
rating by Jon Caraway
"Leslie is a great asset to your business.Easy to talk to and appears to love her work.Thanks Leslie 😊!"
We responded:
"Thank you for the great 5 star review Jon. I am so happy that Leslie did such a good job helping you with your decision! Please don’t hesitate to reach out to us if we can help you with anything. Richard"
Nicole Alexander
July 23, 2025
5
out of
5
rating by Nicole Alexander
"Melinda was very friendly, professional, and patient."
We responded:
"Thank you for the great 5 Star review Doni! It is so good to hear that you found Melinda easy to do business with. She does a great job and has been with me for a number of years! Thank you for placing your trust in State Farm and in my agency! Please don't hesitate to reach out to us whenever we might be able to assist you. And when you might be in Waco, please stop by and meet my entire team. We appreciate your business! Richard"